Privacy Policy

This policy describes how Statics (“we,” “us”) handles personal information when you use our website, apps (including Dropflow and other products we host), and related services. By using Statics, you agree to this policy together with our Terms of Service.

Information we collect

• Account data: identifiers you provide at sign-up or in your profile (for example email, phone number where required for verification, and display fields you choose).
• Usage and device data: technical information typical of web and mobile apps (such as IP address, browser type, approximate region, and diagnostic logs) to operate and secure the service.
• Transaction and creator data: when you purchase or sell through integrated flows, we process data needed to complete orders, deliver receipts or licenses, and meet legal obligations. Payment card data is handled by our payment processors (e.g. Stripe); we do not store full card numbers on our servers.
• Communications: content and metadata from messages or support requests you send us.

How we use information

We use personal information to:

• Provide, maintain, and improve products and features you request;
• Authenticate users, prevent fraud and abuse, and protect security;
• Process payments and payouts, send transactional notices, and comply with law;
• Analyze aggregated or de-identified usage to improve reliability and user experience.

Sharing

We share information with service providers that help us run Statics (hosting, authentication, payments, email/SMS, analytics where used), under contracts that require appropriate safeguards. We may disclose information if required by law or to protect rights, safety, and integrity of users and the public. We do not sell your personal information as that term is commonly defined in U.S. state privacy laws.

Retention and security

We retain data only as long as needed for the purposes above, including legal, tax, and dispute resolution requirements. We use administrative, technical, and organizational measures designed to protect information in line with the sensitivity of our services.

Your choices

Where applicable, you may access or update certain profile information in the product, opt out of non-essential communications, or contact us to exercise rights provided by your jurisdiction (for example access, deletion, or correction requests, subject to verification and exceptions).

Children

Statics is not directed at children under 13 (or the minimum age in your region). We do not knowingly collect personal information from children.

International users

We operate primarily from the United States. If you access Statics from other countries, your information may be processed in the U.S. and other locations where we or our providers operate.

Changes

We may update this policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may be communicated through the product or by email where appropriate.

Contact

For privacy questions or requests, contact us at support@statics-ai.com.